Frequently Asked Questions

Globe Life Health accepts a wide range of insurance plans including Medicare, Medicaid, and most private insurance providers. We recommend contacting our billing department at (719) 658-2839 to verify your specific coverage before your visit.

You can schedule an appointment by calling our office at (719) 658-2839, using our online appointment request form, or by visiting one of our healthcare centers in person. For non-emergency medical concerns, we also offer telehealth appointments for your convenience.

Yes, Globe Life Health offers telehealth services for various non-emergency medical consultations. Our telehealth platform allows you to connect with healthcare providers from the comfort of your home using your smartphone, tablet, or computer.

For your first appointment, please bring a valid photo ID, your insurance card, a list of current medications, any relevant medical records, and a list of questions you may have for your healthcare provider. Arriving 15 minutes early will allow time for check-in procedures.

Patients can access their medical records through our secure patient portal. You can register for the portal online or at our front desk. Once registered, you can view test results, schedule appointments, request prescription refills, and communicate with your healthcare team.

Yes, Globe Life Health provides 24/7 emergency services at all our healthcare centers. Our emergency departments are staffed with board-certified emergency medicine physicians and equipped to handle a wide range of medical emergencies. For life-threatening emergencies, please call 911 immediately.

We accept cash, checks, and major credit cards including Visa, MasterCard, and American Express. For patients without insurance or with high deductibles, we offer flexible payment plans and financial assistance programs. Please contact our billing department to discuss payment options that work for your budget.

Prescription refills can be requested through our patient portal, by calling our office during business hours, or by having your pharmacy contact us directly. Please allow 48 hours for prescription refill requests to be processed. For controlled substances, an in-person visit may be required.